Clean Page

The Cleaning Page is designed to manage the cleaning process for inventory items. This manual provides step-by-step instructions on how to use the Cleaning Page to record cleaning actions, update item statuses, and maintain a detailed history of cleaning activities.

Overview

The Cleaning Page allows users to:

1. Select and search for items needing cleaning.

2. Record cleaning results and details.

3. Update the cleaning status and result.

4. Add comments and notes.

5. View the history of actions.

Step-by-Step Instructions

1. Selecting Location and Item

   • Select Location: Use the dropdown menu at the top to select the cleaning location (e.g., CL102 - Clean 2 - 302).

   • Search for Item: Enter the WMS Number or use the search field to locate the item requiring cleaning. Click the Search button to populate the item details.

2. Item Details

   • The following item details will be displayed:

     • Update Date: Date and time of the last update.

     • RMA#: Return Merchandise Authorization number.

     • Dealer: Dealer information.

     • SKU: Stock Keeping Unit.

     • WMS Number: Warehouse Management System number.

     • Original S/N: Original serial number.

     • Model: Model number of the item.

     • Is Spare Part: Indicates if the item is a spare part.

     • Note: Any notes associated with the item.

     • Comment: Additional comments about the item.

     • QC Count: Number of QC checks performed.

3. Recording Cleaning Results

   • Clean Result: Use the dropdown to select the cleaning result (Clean, QC,  Clean Complete).

     • Clean Result Logic and Meanings

       1. "Clean"

          1. Meaning: Cleaning is not complete.

          2. Action: The item remains in the cleaning process and will not be moved to the inventory. Further cleaning actions are required to complete the process.

       2. "QC"

          1. Meaning: There is something wrong with the item that needs to be addressed through a Quality Control (QC) check.

          2. Action: The item will remain in the Job Center and be reassigned for quality control to identify and rectify any issues.

       3. "Clean Complete"

          1. Meaning: Cleaning is complete.

          2. Action: The system will change the item's status to "Inventory". The item will be removed from the Job Center and considered ready for inventory.

   • Failure Reasons: Enter details about why the item could not be cleaned.

   • Comment: Add any additional comments about the cleaning process.

4. Select Location for Updated Items

   • Select Location: Choose the new location for the item after cleaning.

     • Please note that selecting a new location is not necessary. The system will automatically record that the item remains at the cleaning location.

   • Search or Scan Field: Enter or scan the new location details.

   • Click the + button to add the location.

5. Viewing Cleaning History

   • The history section on the right displays previous cleaning actions, including:

     • Action Date: Date of the action.

     • Action Status: Status of the action (e.g., QC, Repair, Cleaning).

     • Result Status: Result of the action.

     • Working By: Username of the person who performed the action.

     • Error (Area): Details of the error or area.

6. Save

   • Ensure all fields are filled out correctly and click the Save button to save the cleaning details and update the item status.

History Section on the Job Center Page

The History section on the Job Center page is a crucial feature for tracking all activities that have been performed on a specific item. It provides a detailed log of actions, statuses, and results, allowing users to monitor the item's progress and ensure that all necessary steps have been completed.

Overview of the History Section:

1. Action Date:

   • Description: This column displays the exact date and time when each action was performed on the item.

   • Usage: This information helps track the timeline of processes the item has undergone.

2. Action Status:

   • Description: Indicates the type of action taken on the item, such as QC, Repair, or Cleaning.

   • Usage: It helps users identify the specific processes the item has undergone.

3. Result Status:

   • Description: Shows the outcome of the action taken, such as "QC Complete," "Repair Complete," or "Clean Complete."

   • Usage: This column helps verify whether the action performed was successful or if further action is required.

4. Working By:

   • Description: Displays the name of the staff member or user who performed the action.

   • Usage: Useful for tracking who was responsible for each action, ensuring accountability.

5. Error (Area):

   • Description: If an error was detected during the process, this column notes the specific area or section where the error occurred.

   • Usage: This information is vital for diagnosing problems and taking corrective measures.

6. Fixed (Area):

   • Description: Indicates the area where the error was fixed or resolved.

   • Usage: This helps in understanding how and where issues with the item were addressed.

7. Failure Reason:

   • Description: Provides details about any failures or issues that occurred during the cleaning process.

   • Usage: This is important for quality control process, as it highlights why certain actions might have failed.

8. Zone / Location:

   • Description: Displays the warehouse zone or location where the item was processed during each action.

   • Usage: Helps in tracing the physical movement and handling of the item within the warehouse.

9. Comment:

   • Description: Any additional notes or comments related to the action performed are recorded here.

   • Usage: Provides further context or explanations related to the actions taken.

10. Additional Info:

    • Description: This link allows users to view more detailed information about the specific changes made to the item during the repair process.

    • Usage: Click "View" to access in-depth details regarding the action, which may include firmware updates, color changes, or other modifications.